1. Introduction
Pulltrade (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trading strategy platform.
2. Information We Collect
2.1 Personal Information
- Name and email address (for account creation)
- Payment information (processed securely by Stripe)
- Usage data and preferences
2.2 Automatically Collected Information
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
2.3 Trading Data
- Trading strategies you create
- Backtest results and analytics
- AI conversation history
3. How We Use Your Information
- To provide and maintain our services
- To process payments and manage subscriptions
- To improve our AI models and platform features
- To send service updates and marketing communications
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Payment Processing
We use Stripe to process all payments. When you make a purchase, your payment information is transmitted directly to Stripe's secure servers. We do not store your full credit card details on our servers.
For more information about how Stripe handles your data, please review Stripe's Privacy Policy.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our platform (e.g., Stripe for payments, Vercel for hosting)
- AI Partners: Our AI service providers (Anthropic, Google) to process your queries
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmissions
- Secure cloud infrastructure (Vercel, Neon PostgreSQL)
- Regular security audits and monitoring
- Access controls and authentication measures
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences
- Analytics and performance monitoring
You can control cookies through your browser settings. Disabling cookies may affect some features of our platform. For detailed information, see our Cookie Policy.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our platform.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
